These Terms and Conditions of Use list the rules that must be observed by you when accessing or using the functionalities of the websites of the Grupo Wish Gestora de Hotéis Ltda. (“Wish Group”, “Website”), listed below:
As a condition for accessing and using the exclusive features of the site, you declare that you are over 18 (eighteen) years old and that you have read the rules in this document and the Privacy Policy completely and carefully, being fully aware, thus granting your free agreement with the terms stipulated herein.
When browsing the site and using its functionalities, you accept and agree with the Terms and Conditions of Use that are in force on the date of your access.
1.1. The site and its functionalities are presented to you in the way they are available, and may undergo constant improvements and updates, and the Wish Group undertakes to:
1.2. The Wish Group uses its best efforts to maintain the continuous and permanent availability of the website. However, there may eventually be some temporary unavailability resulting from necessary maintenance or even caused by force majeure, such as natural disasters, failures in communication systems and Internet access or third-party events that are outside the sphere of surveillance and responsibility.
1.3. You have no right to demand the availability of the Wish Group, nor can you claim compensation or compensation for damages in the event that the website remains offline, regardless of the reason.
1.4. The Wish Group is not responsible for:
2.1. You are responsible and undertake to:
2.2. In the event of damage to the website or to third parties, you are responsible and undertake to bear all obligations to indemnify the injured party, including those whose origin is from acts performed through your Access Account, assuming the passive pole of action judicial or administrative procedure and requesting exclusion from the Wish Group, having to fully bear the expenses and related procedural costs, leaving it free of damages and encumbrances.
2.3. The Wish Group has the right to refuse to grant, suspend or cancel your Access Account if you use the site fraudulently, violate or attempt to violate these Terms and Conditions of Use, the Privacy Policy or any other right of the Group Wish .
3.1. Our Service Channels are listed below:
3.2. The Wish Group may use all communication channels provided and authorized by you, in its most diverse ways, including, but not limited to, sending an email, telephone call, sending an SMS or any other form of instant electronic message.
3.3. You are solely responsible for receiving communications and notifications, so it is essential that you always provide correct and accurate data, in addition to keeping them up to date.
4.1. The Wish Group has its own document, called the Privacy Policy, which regulates the treatment of data collected on the website, being an integral and inseparable part of these Terms and Conditions of Use.
5.1. The commercial use of the expression “Wish Group”, or words that are similar to these, but with different spelling, such as brands, corporate names or domain names, in addition to the contents of the website screens, as well as computer programs, databases, networks and their files, are owned by or licensed to the Wish Group and are protected by laws and international treaties for the protection of intellectual property, including, but not limited to, Federal Laws 9609/98, 9610/98, 9,279/96 and 10,406/2002.
5.2. No element found on the site may be copied, reproduced, modified, reedited, uploaded, altered, transmitted or distributed in any way or form, in whole or in part, without the prior and express authorization of the Wish Group.
5.3. By accessing the site, you declare that you will respect all of the Wish Group's intellectual property rights, including, but not limited to, computer programs, copyrights and industrial property rights over brands, logos, patents, domain names, company name and industrial designs, eventually deposited or registered in the name of the Wish Group, as well as all rights related to third parties that may be, or were, in some way, available on the website, and its infringement may lead to the blocking of its Access Account at the discretion of the Wish Group, in addition to subjecting you to the payment of damages for judicially established losses and damages.
6.1. These Terms and Conditions of Use are subject to constant improvement and improvement. Thus, the Wish Group reserves the right to modify them at any time, according to its purpose or convenience, as well as for adequacy and legal compliance with a provision of law or rule that has equivalent legal force, and it is up to you to check them whenever access the website.
6.2. In the event of updates to this document, the Wish Group will notify you through the tools available on the website.
6.3. The tolerance of any breach of any provision in the Terms and Conditions of Use will not constitute novation of the obligations stipulated herein, nor will it prevent or inhibit their enforceability at any time.
6.4. If any provision of the Terms and Conditions of Use is deemed inapplicable or without effect, the remainder of the document continues to be in force, without the need for a declaratory judicial measure.
7.1. If there are any discrepancies between the provisions of the Terms and Conditions of Use, the Privacy Policy, or any other document on the site, the provisions described in the more specific rule shall prevail.
7.2. You must pay for the necessary means to browse the site, including having the appropriate equipment to access it, as well as contracting a telecommunications service provider to provide an Internet connection.
7.3. You acknowledge that all communication made by email, electronic message or SMS (to the addresses entered in your registration) are also valid, effective and sufficient for the disclosure of any matter that refers to the services provided by the Wish Group, as well as the conditions of its provision or any other subject addressed therein, except for the expressly different provisions set forth in the Terms of Use.
7.4. All records and data storage carried out on the site will be carried out and cataloged based on the official time of Brasilia.
7.5. The Terms and Conditions of Use will be interpreted in accordance with Brazilian law, in the Portuguese language, with the Jurisdiction of the Comarca of São Paulo being elected to resolve any dispute or controversy involving this document, except for a specific exception of personal, territorial or functional competence by the applicable legislation. .
For the purposes of this document, the following definitions apply:
Anti-Spam: System that prevents unwanted correspondence, such as mass advertising, by blocking messages or moving them to a specific folder.
Bugs: Used when a logical failure prevents the execution of some operation on the site.
Access Account: Credential required to use or access the exclusive features of the site.
Glitches: Used to designate an unexpected operation that prevents the execution or proper functioning of the intended operation on the site.
Layout: Set comprised of appearance, design and site flows.
Link: Terminology for internet address.